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Harris Heating VS Online boiler ordering

Trevor Harris

by Trevor Harris

Posted in News on Jul 30, 2019

Harris Heating vs online boiler ordering 

It’s taken the nation by storm. Websites promising low prices and next day installation of boilers. 

Desperate home owners who need their boiler back flocking to them for a quick fix at a reasonable price. Sounds good right? 

Sure we’re biased, but let us compare us to this phenomenon.

How website based boiler installation works:

When choosing your boiler online, you visit a website. Your then prompted to click options relating to your home and heating needs. 

Your then offered your options, which offers as many packages as are available for your home. 

You then select your package and can chose finance. 

If your happy you pay, and your boiler is then delivered to your home and installation is arranged. 

But who’s coming? 

Who ever is your nearest registered engineer with time that day. 

They come, they install, they leave. 

The website provider you never met then becomes your aftercare. 

So what’s the difference between us and them? 

When deciding you need a new boiler, you can call us or email us. 

We will arrange a free quotation in your home. Where you will meet our director Trevor. 

He will talk you through your best options and why he thinks which will be best for you. 

This will include consideration of boiler requirements, costs and warranty length. 

Once he’s been he will come back to the office and prepare your tailored quotation and send it across on email (or by post should you prefer) 

If you need finance and are happy with your quote, we can send you a finance quote tailored to your repayment needs. With up to 2 years interest free also available. 

Trevor then will arrange for you to come to our office to arrange the finance agreement. 

Once the agreement is settled, or if you aren’t using finance, we will arrange a date for installation to suit your needs. We can be next day just like the internet sites. (We never like to leave any one in the cold)

You will be informed who will be coming to install your boiler and their time of arrival. 

We even have our staff on Facebook and soon a meet the team page appearing on our website. So you can ensure you know who’s at your door.

Our team always arrive in Harris Heating vans with their logo uniform. 

Once your boiler is installed, we will leave you a plastic wallet with all your paperwork and our direct contact information. 

You’ll later receive contact from the boiler manufacturer about your warranty, which you can keep in our handy wallet! 

Our team will always be available for any queries and help. 

Our competitive prices mean you can receive the same great boilers and controls, 

Our finance options mean you can still finance your boiler. 

However, by choosing Harris Heating you will receive personal customer care. You will know your engineer and our small friendly firm will get to know you and provide excellent customer service (just like our excellent reviews say!) 

So to summarise Harris Heating vs the internet sensation of boilers online, we are similar in offering great products with even better finance deals but miles apart on our customer service and personal approach.